FAQ

At Butterfly Child Care, we offer a wide range of childcare services to cater to diverse needs. Our services include Home Child Care, Hotel Child Care, Event Child Care, Professional Baby Care Home Services, Overnight Care, Holiday Child Care, Travel Companion, Nursery & School Pickup and Drop Off, Mall Babysitting Care, and After-School Home Care.

Booking childcare services with Butterfly is easy and convenient. You can book through our user-friendly mobile app or contact our customer service team. Simply provide us with your requirements, and we’ll match you with a qualified caregiver.

Yes, all our caregivers are highly qualified and undergo rigorous training. They are also certified in CPR and First Aid to ensure your child’s safety and well-being.

Absolutely. We understand that emergencies can arise. Our Emergency Child Care service is designed to provide immediate support when you need it most. Contact us, and we’ll do our best to accommodate your last-minute requests.

Our Nursery & School Pickup and Drop Off service ensures safe transportation for your child. Our caregivers will pick up your child from their school or nursery and safely drop them off at your designated location. It’s a hassle-free way to ensure your child’s commute is smooth and secure.

Child safety is our top priority. We employ strict safety protocols, secure environments, and thorough caregiver screening procedures. When transporting children, we use approved car seats. Additionally, our mobile app provides real-time updates on your child’s location and activities for your peace of mind.

Yes, we offer Event Child Care services tailored to special occasions like weddings, corporate events, and parties. Our caregivers create a fun and secure environment for children, allowing parents and guests to enjoy the event worry-free.

If you’re interested in becoming a part of our dedicated team, please visit our Careers page on our website. There, you’ll find information on current job openings and how to apply.

Absolutely! We value your feedback. You can leave reviews and feedback on our website or through our mobile app. Your input helps us continually improve our services.

You can reach our customer service team through our website, mobile app, or contact details provided on our Contact Us page. We’re here to assist you with any questions or concerns you may have.